Information We Collect

We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Project Information: Details about your project requirements, preferences, and any other information you provide.

We may also collect non-personal information automatically when you visit our website, such as:

• Usage Data: Information about your interactions with our website, including pages visited, time spent on the site, and other analytical data.
• Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver and manage our digital design, web development, and marketing services.
• Communication: To communicate with you about your project, respond to inquiries, and provide customer support.
• Payment Processing: To process payments for our services.
• Improvement: To improve our website, services, and customer experience.
• Marketing: To send you promotional materials and updates about our services, if you have opted in to receive such communications.
• Legal Compliance: To comply with legal obligations and protect our rights.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
• Legal Requirements: When required by law or in response to legal processes, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business to another company.
• Protection of Rights: To protect and defend our rights, property, and safety, or that of our clients and others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve our website and services. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address: 01 S. McDowell St. Suite #604, Charlotte, NC 28204
Phone: +1 (980) 327-6025
Email: info@neocraftdigital.com

By using NeoCraft Digital’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.