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Terms and Conditions

Welcome to NeoCraft Digital. These Terms and Conditions govern your use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. NeoCraft Digital reserves the right to amend these terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

Services

NeoCraft Digital offers a range of digital services, including web development, mobile applications, digital marketing strategies, content creation, video editing, UI/UX design, e-commerce solutions, technical support, landing page design, logo creation, corporate image manual design, business card design, and marketing automations.

Client Responsibilities

Clients are responsible for providing accurate and complete information required for the provision of services. Clients must promptly notify NeoCraft Digital of any changes to their information.

Payment Terms

Payment for services must be made according to the agreed-upon schedule outlined in the project contract or invoice. NeoCraft Digital reserves the right to halt work on any project if payment is not received according to the agreed terms. Late payments may incur additional charges.

Intellectual Property

All content created by NeoCraft Digital, including but not limited to designs, code, graphics, and text, remains the intellectual property of NeoCraft Digital until full payment is received. Upon full payment, ownership of the final deliverables will transfer to the client. NeoCraft Digital reserves the right to showcase completed work in our portfolio unless otherwise agreed upon.

Confidentiality

NeoCraft Digital and the client agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project. This obligation continues even after the project is completed.

Termination of Services

Either party may terminate the services agreement with written notice. Upon termination, the client agrees to pay for all completed work and any incurred expenses up to the termination date. NeoCraft Digital will deliver any completed work to the client upon receipt of final payment.

Limitation of Liability

NeoCraft Digital will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability to the client for any claims arising out of or related to our services shall not exceed the amount paid by the client to NeoCraft Digital for the specific service in question.

Warranties

NeoCraft Digital warrants that the services provided will be performed in a professional manner consistent with industry standards. However, we do not warrant that the services will be error-free or uninterrupted.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising from or related to these terms shall be resolved in the courts of Mecklenburg County, North Carolina.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Address: 01 S. McDowell St. Suite #604,
Charlotte, NC 28204
Phone: +1 (980) 327-6025
Email: info@neocraftdigital.com

By using NeoCraft Digital's services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.