Privacy Policy

Last Updated: August 25, 2026

NeoCraft Digital (“NeoCraft Digital,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company or business information
  • Information you provide when submitting an inquiry, request, or form
  • Information you provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, referring website, and general usage information.

2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Provide information about our services
  • Communicate with you regarding your inquiry or potential engagement
  • Provide and improve our website and services
  • Understand website usage and performance
  • Maintain website security and prevent misuse
  • Comply with applicable legal obligations

We do not collect more personal information than reasonably necessary for the purposes described above.

3. How We Share Information

We may share information with service providers that help us operate our business, website, communications, analytics, customer relationship management, or other business functions.

These providers may process information on our behalf and are expected to use it only for the purposes for which it was provided and as permitted by applicable law.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, users, or business.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage, improve performance, and support analytics or other website features.

The types of cookies or technologies used may vary depending on the tools and services implemented on the website.

You can manage certain cookie settings through your browser. Where required by applicable law, we may also provide additional choices or consent mechanisms.

5. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and practices.

NeoCraft Digital is not responsible for the privacy practices of third-party websites or services that we do not control.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise as permitted by law.

8. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have rights regarding your personal information, including rights to:

  • Know what personal information is collected and how it is used
  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to applicable exceptions
  • Opt out of certain sales or sharing of personal information where applicable
  • Exercise other rights provided by applicable privacy laws

To submit a privacy-related request, contact us using the information below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

11. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact NeoCraft Digital through the contact information provided on our website.

NeoCraft Digital

Website: https://neocraftdigital.com/

NeoCraft Digital is a prominent digital design, web development, and marketing agency based in Charlotte, North Carolina.​

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Office Address

1930 Abbott St. Suite # 304, Charlotte, NC, United States, 28203

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